FAQ's for USG Rewards



Can I give my points to someone else?
This is a policy that may be outlined by your company. This system allows us to transfer points to and from anyone in the company or to whom ever the company chooses.


Are their any tax implications with an award I order with my points?
"Tax Note: Canada Revenue Agency (CRA) requires that the company assess a taxable benefit on all awards including service awards. The CRA requirements state associates may receive up to two awards tax free for a total value not exceeding $500, including GST, in any one calendar year. If the value of the award(s) exceeds $500 or a third award is given, a taxable benefit will occur. All cash awards, gift certificates and vouchers are fully taxable regardless of the amount. *Please note that 1 Award Catalogue Point = $1.00"


Can I purchase additional points?
Yes! Through your company head office you can implement the ability to purchase points. The choice is yours.


How do I access my account?
On the main page, click "My Account". Enter your E Number in the BOTTOM section of the page (as a first time log in). Once you enter your E Number, hit submit, and a password will be mailed to you immediately. With that password go back to the "My Account" page, and enter your E Number and password on the TOP part of that page. You should then have access to your account, and will be able to view your points. If you encounter any problems in accessing the site, contact head office.